Voice-Native Intelligence for High-Volume Customer Conversations
Voice-Native Intelligence for
High-Volume Customer Conversations
25+ Indian languages live, with dialect-level understanding
25+ Indian & Global languages, with dialect-level understanding
25+ Indian & Global languages, with dialect-level understanding
VInfer is a Voice AI and agentic AI platform that turns everyday customer calls into intelligence and revenue — using a custom-built communication LLM designed for India’s languages, workflows, and scale.
Agentic Voice AI built on a custom, voice-native LLM that automates conversational workflows, evaluates agent performance, and converts live conversations into measurable revenue and operational outcomes.
Agentic Voice AI built on a custom, voice-native LLM that automates conversational workflows, evaluates agent performance, and converts live conversations into measurable revenue and operational outcomes.
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See VInfer in Action
See VInfer in Action
See VInfer in Action
See VInfer in Action
“We started using VInfer’s Agentic AI stack for debt collection and then moved to cross sell and service. The experience has been great and the numbers speak for them. Wish you all the best in all that you are trying to achieve, my blessings are always with you.”
— Head of Product, Fast Growing NBFC
Faster follow-ups, boosting speed-to-lead and response rates
Faster Follow-Ups — Accelerating speed-to-lead and outreach cycles
Faster Follow-Ups — Accelerating speed-to-lead and outreach cycles
Increase in sales observed across multiple early clients
Sales Lift — Measured increase in revenue within 3 months
Sales Lift — Measured increase in revenue within 3 months
Higher connect rates in outbound campaigns
Higher Connect Rates — Across outbound campaigns
Higher Connect Rates — Across outbound campaigns
25+ Indian & Global languages, with dialect-level understanding
Agentic Voice AI built on a custom, voice-native LLM that automates conversational workflows, evaluates agent performance, and converts live conversations into measurable revenue and operational outcomes.
See VInfer in Action
See VInfer in Action
Faster Follow-Ups — Accelerating speed-to-lead and outreach cycles
Sales Lift — Measured increase in revenue within 3 months
Higher Connect Rates — Across outbound campaigns
“We started using VInfer’s Agentic AI stack for debt collection and then moved to cross sell and service. The experience has been great and the numbers speak for them. Wish you all the best in all that you are trying to achieve, my blessings are always with you.”
— Head of Product, Fast Growing NBFC
Built around a custom communication LLM
Designed for Indian use-cases, mixed Hindi–English, and noisy call environments.
Voice-Native LLM Architecture
LLM architecture optimised for real-time voice conversations, not text prompts. Trained on real world conversations. Reasons over dialogue state, not transcripts.
Voice-Native LLM Architecture
LLM architecture optimised for real-time voice conversations, not text prompts. Trained on real world conversations. Reasons over dialogue state, not transcripts.
Multilingual & India-first
Handles Hindi, English, Hinglish and major Indian languages used in BFSI, EdTech, healthcare, real estate, e-commerce and services.
Conversation-Level Reasoning
End-to-end call context modelling for intent transitions, sentiment dynamics, agent actions, and policy deviations. Produces structured, explainable signals for automation and QA.
Indian Language & Acoustic Robustness
Designed for multilingual speech in live calls. Handles accent variance, code-switching, low-bitrate audio, and noisy call-center conditions.
Actionable conversation intelligence
Summaries, sentiment, intent, compliance, QA scores, missed revenue flags and next-best actions.
Indian Language & Acoustic Robustness
Designed for multilingual speech in live calls. Handles accent variance, code-switching, low-bitrate audio, and noisy call-center conditions.
Conversation-Level Reasoning
End-to-end call context modelling for intent transitions, sentiment dynamics, agent actions, and policy deviations. Produces structured, explainable signals for automation and QA.
Real-world workflows, not just demos
Debt collections, lead qualification, onboarding, renewals, support, verification, NPS, follow-ups and more.
Production Workflow Orchestration
Deterministic execution of high-volume workflows—sales, followups, operations, feedbacks etc. - with complete state tracking.
Production Workflow Orchestration
Deterministic execution of high-volume workflows—sales, followups, operations, feedbacks etc. - with complete state tracking.
Get Sarted
Get Sarted
Get Sarted
Get Sarted
Enterprise-friendly & platform-friendly
Works with CRMs, dialers, contact center stacks and internal systems; ready for BFSI and regulated sectors.
Enterprise Platform Architecture
API-first integration with CRMs, dialers, and contact-center stacks. Supports data isolation, RBAC, compliance pipelines, and regulated enterprise deployments.
Enterprise Platform Architecture
API-first integration with CRMs, dialers, and contact-center stacks. Supports data isolation, RBAC, compliance pipelines, and regulated enterprise deployments.
Get Sarted
Get Sarted
Get Sarted
Get Sarted
Voice-Native LLM Architecture
LLM architecture optimised for real-time voice conversations, not text prompts. Trained on real world conversations. Reasons over dialogue state, not transcripts.
Indian Language & Acoustic Robustness
Designed for multilingual speech in live calls. Handles accent variance, code-switching, low-bitrate audio, and noisy call-center conditions.
Conversation-Level Reasoning
End-to-end call context modelling for intent transitions, sentiment dynamics, agent actions, and policy deviations. Produces structured, explainable signals for automation and QA.
Production Workflow Orchestration
Deterministic execution of high-volume workflows—sales, followups, operations, feedbacks etc. - with complete state tracking.
Enterprise Platform Architecture
API-first integration with CRMs, dialers, and contact-center stacks. Supports data isolation, RBAC, compliance pipelines, and regulated enterprise deployments.
Neuron
Neuron
Neuron
Agentic AI Stack for Outbound & Inbound Call Automation
Agentic AI Stack for Outbound & Inbound Call Automation
Agentic AI Stack for Outbound & Inbound Call Automation
What Neuron Can Do
Natural, human-like conversations across multiple Indian languages
Custom built language models for voice workflows: understands intent, emotion, and context over multiple turns
Real-time speech-to-text (STT) and text-to-speech (TTS) integration for smooth, low-latency calling
Business-logic aware, with flows tuned to BFSI, EdTech, healthcare, real estate, logistics and services
Automatic dispositions, tagging and CRM logging
Supervisor view & dashboards for tracking success and spotting issues
Fallback & handover to human agents when needed
Key Features
Designed specifically for Indian accents, dialects and code-mixing
Works reliably in noisy, real-world call environments
Optimized for outbound dialers and high-volume contact centers
Easy to integrate with CRMs, dialers, contact center platforms and internal tools
Key Features
Designed specifically for Indian accents, dialects and code-mixing
Works reliably in noisy, real-world call environments
Optimized for outbound dialers and high-volume contact centers
Easy to integrate with CRMs, dialers, contact center platforms and internal tools
Get Sarted
Get Sarted
Neuron
Neuron
Neu.Lens
Neu.Lens
Neu.Lens
Monitor agent performance at scale by turning every call into structured insights.
What NeuronLens Delivers
Automated transcription (speech-to-text) for every call
Smart summaries in simple language for quick review
Sentiment and intent analysis to understand how customers feel and what they want
Compliance & script adherence checks, especially for BFSI and regulated sectors
QA scoring on parameters you define
Missed revenue and risk flags to highlight where opportunities or problems lie
Agent performance and coaching insights
Searchable conversation history across millions of calls
Key Features
Tuned for Indian English + multilingual audio
Built for contact center AI and QA automation, not just generic transcription
Helps operations, product and compliance teams see the same reality in one dashboard
Scales easily — from a single team to thousands of agents and bots
Get Sarted
Get Sarted
NeuronLens
Monitor agent performance at scale by turning every call into structured insights.
What NeuronLens Delivers
Automated transcription (speech-to-text) for every call
Smart summaries in simple language for quick review
Sentiment and intent analysis to understand how customers feel and what they want
Compliance & script adherence checks, especially for BFSI and regulated sectors
QA scoring on parameters you define
Missed revenue and risk flags to highlight where opportunities or problems lie
Agent performance and coaching insights
Searchable conversation history across millions of calls
Key Features
Tuned for Indian English + multilingual audio
Built for contact center AI and QA automation, not just generic transcription
Helps operations, product and compliance teams see the same reality in one dashboard
Scales easily — from a single team to thousands of agents and bots
Get Sarted
Get Sarted
NeuronLens
Monitor agent performance at scale by turning every call into structured insights.
What NeuronLens Delivers
Automated transcription (speech-to-text) for every call
Smart summaries in simple language for quick review
Sentiment and intent analysis to understand how customers feel and what they want
Compliance & script adherence checks, especially for BFSI and regulated sectors
QA scoring on parameters you define
Missed revenue and risk flags to highlight where opportunities or problems lie
Agent performance and coaching insights
Searchable conversation history across millions of calls
Key Features
Tuned for Indian English + multilingual audio
Built for contact center AI and QA automation, not just generic transcription
Helps operations, product and compliance teams see the same reality in one dashboard
Scales easily — from a single team to thousands of agents and bots
Get Sarted
Get Sarted
NeuronLens
Logistics and E-Commerce
Last-mile delivery calls
return pickup confirmations
COD verification
customer satisfaction checks
Logistics and E-Commerce
Delivery and service experience can make or break trust. Voice AI helps you stay proactive.
Delivery confirmation and address verification calls
Return/refund coordination, scheduling and status updates
Proactive calls for delays, exceptions or high-value shipments
Analyze sentiment and reasons for cancellations or returns
Logistics and E-Commerce
Delivery and service experience can make or break trust. Voice AI helps you stay proactive.
Delivery confirmation and address verification calls
Return/refund coordination, scheduling and status updates
Proactive calls for delays, exceptions or high-value shipments
Analyze sentiment and reasons for cancellations or returns
BFSI (Banks, NBFCs, Fintech)
Missed EMI calls
Risk alert calls
Soft collections
New customer onboarding
KYC follow-ups
Renewal reminders
Cross-sell campaigns
BFSI (Banks, NBFCs, Fintech)
In BFSI, every call can influence risk, revenue or regulation. VInfer helps you scale without losing control.
Multilingual AI agents for collections, repayment reminders, and recovery. Lens for compliance checks, script adherence, and QA scoring
Automated calls for onboarding, KYC steps, and verification.
Renewal and retention campaigns with personalised, contextual conversations.
Fraud and risk alerts with sentiment, intent, and escalation logic.
BFSI (Banks, NBFCs, Fintech)
In BFSI, every call can influence risk, revenue or regulation. VInfer helps you scale without losing control.
Multilingual AI agents for collections, repayment reminders, and recovery. Lens for compliance checks, script adherence, and QA scoring
Automated calls for onboarding, KYC steps, and verification.
Renewal and retention campaigns with personalised, contextual conversations.
Fraud and risk alerts with sentiment, intent, and escalation logic.
CRM Platforms and Dialers
Lead screening
speed-to-lead dial-outs
demo booking
New customer onboarding
Renewal reminders
Dormant lead reactivation
CRM Platforms and Dialers
CRMs and dialers can turn into AI-native platforms by adding voice automation and call intelligence.
Plug in AI voice agents as a built-in calling module in your CRM or dialer
Automate first-contact, follow-ups, and qualification calls
Sync call outcomes, tags, summaries, and recordings back into your CRM
Offer AI calling + analytics as an upsell to your entire customer base
CRM Platforms and Dialers
CRMs and dialers can turn into AI-native platforms by adding voice automation and call intelligence.
Plug in AI voice agents as a built-in calling module in your CRM or dialer
Automate first-contact, follow-ups, and qualification calls
Sync call outcomes, tags, summaries, and recordings back into your CRM
Offer AI calling + analytics as an upsell to your entire customer base
EdTech
Initial lead engagement
qualification
counselling appointment booking
admission follow-ups
fee reminders
alumni campaigns
EdTech
Students and parents respond best when someone actually talks to them. VInfer lets you do that — at scale.
Call and qualify leads across cities, languages and time zones
Book counselling sessions and send reminders
Follow up after brochure downloads, webinar registrations or events
Analyse call sentiment and interest levels for counsellor prioritisation
Automate fee reminders for smooth operations
EdTech
Students and parents respond best when someone actually talks to them. VInfer lets you do that — at scale.
Call and qualify leads across cities, languages and time zones
Book counselling sessions and send reminders
Follow up after brochure downloads, webinar registrations or events
Analyse call sentiment and interest levels for counsellor prioritisation
Automate fee reminders for smooth operations
Health care and Clinics
Appointment automation
reminder calls
post-visit surveys
lead screening for clinics
hospitals and telehealth providers
Health care and Clinics
In healthcare, missing a call can mean missing a patient. Voice AI can quietly keep the system running in the background.
Automate appointment booking, confirmation, and reminders
Post-consultation follow-up and feedback calls
Screen leads for elective procedures and route serious leads to the staff
Analyze patient sentiment and drop-off reasons
Health care and Clinics
In healthcare, missing a call can mean missing a patient. Voice AI can quietly keep the system running in the background.
Automate appointment booking, confirmation, and reminders
Post-consultation follow-up and feedback calls
Screen leads for elective procedures and route serious leads to the staff
Analyze patient sentiment and drop-off reasons
“14 of our clients saw an average of 40% higher connect rate with 60–80% faster follow-ups, leading to 8–12% increased sales within 3 months.”
— VP, Product & Innovation, leading CRM provider (1000+ clients)
“14 of our clients saw an average of 40% higher connect rate with 60–80% faster follow-ups, leading to 8–12% increased sales within 3 months.”
— VP, Product & Innovation, leading CRM provider (1000+ clients)
“Our cross-sell team was spending too much time chasing the wrong customers on our two-wheeler and personal loan base. With VInfer, we reworked the qualification flow and let their AI do the first screen in Hindi, Marathi, Telugu, Tamil and Kannada across our tier-2 and tier-3 markets. In the first month itself, we saw roughly a 3% uptick in cross-sell disbursals from the same portfolio, simply because our callers now focus on the right profiles.”
— Chief Business Officer, Mumbai-based NBFC (Two-Wheeler & Personal Loans)
“Our cross-sell team was spending too much time chasing the wrong customers on our two-wheeler and personal loan base. With VInfer, we reworked the qualification flow and let their AI do the first screen in Hindi, Marathi, Telugu, Tamil and Kannada across our tier-2 and tier-3 markets. In the first month itself, we saw roughly a 3% uptick in cross-sell disbursals from the same portfolio, simply because our callers now focus on the right profiles.”
— Chief Business Officer, Mumbai-based NBFC (Two-Wheeler & Personal Loans)
“We started using VInfer’s Agentic AI stack for debt collection and then moved to cross sell and service. The experience has been great and the numbers speak for them. Wish you all the best in all that you are trying to achieve, my blessings are always with you.cross-sell”
— Head of Product, Fast Growing NBFC
“We started using VInfer’s Agentic AI stack for debt collection and then moved to cross sell and service. The experience has been great and the numbers speak for them. Wish you all the best in all that you are trying to achieve, my blessings are always with you.cross-sell”
— Head of Product, Fast Growing NBFC
Tata Sierra Launch Campaign (Voice AI)
Tata Sierra Launch Campaign (Voice AI)
A Tata Motors dealership used VInfer’s Voice AI campaign to scale launch outreach for the newly launched Tata Sierra, identify high-intent prospects, and hand over structured “Interested” leads to the sales team during a peak demand window.
Connection Rate
Connection Rate
Interest Rate
Interest Rate
Tata Harrier EV Marketing Campaign (Voice AI)
Tata Harrier EV Marketing Campaign (Voice AI)
A Tata Motors dealership used VInfer’s Voice AI campaign to run high-scale outreach for Tata Harrier EV marketing, generating structured customer interest and enabling the sales team to focus effort on engaged prospects.
Connection Rate
Connection Rate
Interest Rate
Interest Rate
Products
Industries
Use Cases
Company
© 2025 VInfer.AI (IntelliAgent Innovations Pvt Ltd) — Voice INFERred. All rights reserved.
© 2025 VInfer.AI (IntelliAgent Innovations Pvt Ltd) — Voice INFERred. All rights reserved.